All installation guides

How to Install IPTV Tier on Windows / Mac

Windows PCs, laptops and Mac computers.

Windows PCLaptopMac

Recommended player

A desktop IPTV player (see your welcome email) or VLC

Installation

  1. 1

    Step 1 — Download the player

    Download the desktop player named in your welcome email from its official website.

  2. 2

    Step 2 — Install it

    Run the installer and follow the on-screen instructions.

  3. 3

    Step 3 — Open the application

    Launch it from your Start menu (Windows) or Applications folder (Mac).

  4. 4

    Step 4 — Add a new playlist

    Choose the option to add a playlist or a new user.

Login & setup

  1. 5

    Step 5 — Choose the login type

    In the player, add a new user or playlist and pick the Xtream Codes (username & password) option.

  2. 6

    Step 6 — Enter your details

    Type the server address, username and password exactly as they appear in your welcome email.

  3. 7

    Step 7 — Save and connect

    Confirm to save. The channel list loads on its own — this usually takes under a minute.

Where do I find my login details?

Your login information was sent to the email address you used when placing your order or requesting your Free Trial.

Server / portal
http://example-server-address:0000
Username
example_username
Password
example_password

Example only — use the details from your own email.

Start watching

  • Wait for the channel list to load.
  • Open the Live TV section.
  • Double-click a channel to play it full screen.

Having Problems?

Channels are not loading

Check your internet connection, confirm your username and password, close and reopen the app, restart your router, then try again.

Login doesn't work

Enter the details exactly as they appear in your welcome email. Watch for extra spaces at the start or end — copying and pasting straight from the email is safest.

Video is buffering

Test your internet speed, restart your router, use a wired connection when possible, then restart the app or device.

The app cannot connect

Double-check the server / portal address from your welcome email, restart the app, and contact our support team if it still fails.

Windows shows a security warning during install

That's a standard warning for downloaded software. Only install from the official website linked in your welcome email.

Still Need Help?

Our support team can help you get set up.

Contact Support on WhatsApp

Want to Test It First?

Try IPTV Tier free and test the setup on your Windows / Mac before you buy.

Get Free Trial